We do not offer refunds for any deposits payments or any in-person events of any type.
If you cancel at least 60 days in advance of the in-person event, we can apply your payments to a future course or in-person event within this calendar year or the next.
If you cancel with less than 60 days notice before the in-person event starts, we can only apply your payment to a future course or in-person event ONLY if the current event fills.
If we (Jacqui Ward and Natalie Zukerman) choose to cancel an in-person event, we will refund your payment or apply it to a future course or event as you wish.
We reserve the right to cancel an in-person event with at least 14 days notice, although it would be extremely rare that we would do so. In the event that we (Jacqui Ward and Natalie Zukerman) cancel any event we are not responsible for any other costs that you have incurred other than course fees paid to us, such as (but not limited to) lodging, transportation, or meals, so please plan lodging and travel accordingly.
If a retreat centre cancel our reservations that we have made in good faith or for any other reasons that their facility becomes unsuitable or the event becomes impossible for reasons beyond our control, (including but not limited to political situations, natural disasters etc) we will do our best to find an alternate venue on dates that are as close as possible to the original eventor apply your payments to a future event, but we will not be able to refund your payments.
Much love and many blessings,